According to Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents and presented along with notarized copies of their IDs.All minors under 18 years of age also need to present a valid ID with a photo to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorisation signed by the absent parent, along with a notarized copy of that parent's ID

When traveling with pets, please note that an extra charge of BRL 50 per night applies. A maximum weight of 15 kg is allowed per pet.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a ibis Sao Jose dos Campos Colinas con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.